Shipping policy

ll Peninsula Handmade pieces are handcrafted and or prepared with care at our Simon Silk Mill studio in Easton, Pennsylvania. Processing time varies by item: in-stock pieces typically ship within a few business days, while custom and up-cycled pieces are made to order and require additional production time, which we'll communicate to you at the time of purchase. You'll receive tracking information by email once your order ships.

**Domestic Shipping (United States)**

We ship throughout the United States. Shipping is calculated automatically at checkout based on your order and destination, so you'll see the exact cost before you pay. Once shipped, delivery times vary by location and the service selected at checkout.

**International Shipping (Worldwide)**

We're proud to ship worldwide. International rates are also calculated at checkout based on your order and destination. Please note:

- **Customs, duties, and import taxes are not included** in your order or shipping total. They are the responsibility of the recipient, set by your country's customs authority, and typically collected at or before delivery.
- International transit and customs clearance times vary and may take longer than domestic delivery.
- Delays caused by customs processing are outside our control.

**Tracking, Delivery & Accuracy**

We provide tracking whenever available. Please double-check your shipping address at checkout — we're not responsible for delays or lost packages caused by carriers, customs, or incorrect or incomplete address details provided at the time of order.

**Lost or Damaged Orders**

If your order arrives damaged or doesn't arrive as expected, email us at info@peninsulahandmade.com and we'll help make it right.

All Peninsula Handmade pieces are carefully prepared and shipped from our Lehigh Valley studio. In-stock items typically ship within a few business days. Custom and upcycled pieces require additional production time, which will be communicated at the time of order. Once shipped, delivery times may vary depending on location. Customers will receive tracking information when available. We are not responsible for delays caused by carriers or incorrect shipping details provided at checkout.