Refund policy

We stand behind the quality of our craftsmanship. If you are not satisfied with a ready-made item, returns may be requested within 7 days of receipt. Items must be unused, in original condition, and returned in their original packaging; returns will not be approved without the original packaging. Custom, personalized, and up-cycled pieces are final sale due to their one-of-a-kind nature. Customers are responsible for return shipping costs unless the item arrives damaged or incorrect. Approved refunds will be issued to your original payment method. Please contact us before sending any return.